Pricing & Policies
How do I book a cleaning?
It’s simple and takes under 60 seconds. Fill out our booking form and select the time and date you want your cleaner to clean your home. You can choose to add additional services such as getting the laundry done or having your groceries picked up. Once you submit your booking, you will receive a confirmation email instantly.
Do I need to enter my credit or debit card to book a clean?
Yes. We need to take payment information to book your appointment, but your card will not be charged until after your cleaning has been successfully completed. Guaranteed.
How do I cancel my booking?
Please email us at firstname.lastname@example.org and we will take care of your request. Please give us 24 hours notice if you wish to cancel your booking otherwise there is a $50 cancellation fee.
How do I redeem a coupon or discount code?
It’s easy, all you need to do is include the code on the booking form when asked and the discount will be removed from your booking instantly.
Is my card payment secure?
Yes it is, our payment technology is provided by Stripe. Their SSL encrypted, PCL compliant system is completely secure and trusted by companies worldwide. You can read more about them on stripe.com
When will my card be charged?
We will never charge your card before your clean. We will only take payment after your cleaning service has been performed. Guaranteed.
Can I only book online?
That’s ok if you don’t want to book online – we have a dedicated Customer Service Team here at Fresh Take Cleaning so just give them a call on 877-998-1464 or email us at email@example.com and leave your number and one of the team members will call you back.